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Terms Of Use

Account Access
Intellectual Property

By entering this site, you acknowledge and agree that all names, graphics, logos and trademarks contained on this site are owned or licensed either by V-Report or by other parties who have authorised their use on this site, and may not be used in any way by you without the prior written approval of V-Report or the party concerned. Your unauthorized use of this site's content is expressly forbidden, unless specifically provided for on this site. Such unauthorized use may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy, and publicity rights.

Site Revisions

V-Report reserves the right to make changes to any portion of this site, including this page, at any time, without any prior notice or obligation. By entering this site, you hereby acknowledge and agree that you shall be bound by any such changes. To this end, V-Report suggests that you periodically visit this page and review the content.

3rd Party Indemnity

Your use of this site is dependant upon your acceptance of the following indemnifying conditions.

Third Party

If you are an Agent of a 3rd Party Company capturing verification requests on behalf of a subject, you hereby acknowledge that you, in your capacity as an agent of your Company, have FULLY informed the subject concerned of his or her own rights regarding individual privacy, and have obtained the subjects permission, in writing, to perform verification checks.

Inform Subject

As a 3rd Party Agent, you are bound by the following instructions:

  • You must inform the Jobseeker of the inquiry and your intention to perform verification checks.
  • You must obtain permission, in writing, from the jobseeker to perform verification checks.
  • You must inform the Jobseeker of the inquiry of all results furnished after the verification checks have been completed.
  • You may only perform verification checks against a Jobseeker if the results of the tests can have a material effect on the Jobseekers employment position.

You are expressly charged with the responsibility of maintaining signed copies of all indemnity forms received from Jobseekers. In certain instances, which will be clearly indicated during the appropriate transactions, you are required to forward a copy of the signed indemnity form to V-Report before the verification inquiry can be processed.

Personal Indemnity

As a private individual performing verification checks on your own behalf, you hereby authorize V-Report to forward your personal information to verification agents acting on behalf of V-Report (including but not limited to the South African Police Services, the South African Criminal Record Centre, the Government of the RSA, and any relevant educational, training and credit organizations) for the purpose of verifying your personal credentials and records as requested.

Personal Details

You furthermore authorize V-Report's agents to furnish personal information, including but not limited to information regarding your criminal record, credit record, employment history, driver's licences and educational records, to V-Report. You also unconditionally indemnify V-Report and its agents and suppliers against any liability that may result from furnishing information in this regard.

Verification Purpose

You understand that it is a condition of V-Report's agents that the information is furnished for the purposes of your proposed employment/continuation of employment when required by your (potential) employer, or for fraud prevention or detection purposes and Prevention of Identity Theft.

Payment Policy

There are three distinct methods of effecting payment for the services rendered on this and related sites. These are via Credit Card, Direct Funds Transfer and, under strictly controlled conditions, via agreed terms. This last option is only available to qualifying, registered clients. Please note that, while all inquiries will be received by V-Report, they will NOT BE PROCESSED until proof of payment has been received by V-Report.

Credit Card and Refund Policy

Payment by Credit Card is immediately authorized by an online payment gateway, provided that all details are correctly captured. V-Report takes no responsibility for the fraudulent use of Credit Cards. Payment by Credit Card attracts a surcharge, levied by the payment bureau, which will increase the cost of your inquiry.

Note that once a background screening order has been captured, it is considered to be an authorization to start the verification process by V-Report. As such, NO REFUNDS will be contemplated once the order has been paid for.

Secure Internet Deposit and Refund Policy

Payment by Electronic Funds Transfer (EFT) is immediately authorized as a payment. V-Report takes no responsibility for the fraudulent use of Internet Banking logon codes and PINS. Note that once a background screening order has been captured, it is considered to be an authorization to start the verification process by V-Report. As such, NO REFUNDS will be contemplated once the order has been paid for.

Agreed Terms

Payment on Invoice of agreed terms is only available on request to qualifying clients who have completed client, debit order and credit application forms and are registered as such on V-Report. Such agreements may be revoked at anytime by VReport at its sole discretion. In addition, this agreement depends upon several criteria and conditions these include, but are not limited to, contractual agreements, historical transaction volume, credit rating and locale.

Service Level Agreements

Please take note of our SLA as shown on the site